Shipping policy

LADY SERENA CROCHET

All handmade orders require a processing time of 7 to 14 working days before being shipped via standard delivery.

For sold-out items, purchases can still be made with an additional 7 working days added to the processing time after payment is confirmed.

LADY SERENA BOUTIQUE

 

All orders are carefully processed within up to 14 working days and will be dispatched as soon as they are ready.

Enjoy FREE domestic shipping on all purchases of RM150 and above.


DIGITAL PRODUCTS

 

All digital purchases will be delivered directly to your email within 1 to 5 hours of purchase.

For any enquiries regarding your order, please reach out via our Contact Us page.